Privacy Policy

Last Updated: July 22, 2025

1. Introduction

Welcome to CyberArmy (“we,” “us,” or “our”). We operate the website https://cyberarmy.link (the “Site”). We are committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and purchase our services.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and contact details, that you voluntarily give to us when you register or when you purchase a service.
  • Financial Data: Data related to your payment method (e.g., UPI ID, credit card number, card brand, expiration date) that we collect when you make a purchase. We do not store your full payment card details on our servers. All payment transactions are processed through our secure payment gateway provider: [Enter Your Payment Gateway, e.g., Razorpay, Stripe, etc.].
  • Transactional Data: Information about the purchases you make, including the specific products or services, order dates, and transaction amounts.
  • Technical Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Communications: Information you provide when you contact us for customer support or other communications.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your payments and fulfill your orders for services.
  • Email you regarding your account or order confirmation.
  • Respond to your customer service requests and support needs.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal and regulatory requirements.

4. Disclosure of Your Information

We do not sell or trade your personal information. We may share information we have collected about you in certain situations:

  • With Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, and email delivery.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Rights under the DPDPA (for Residents of India)

As a resident of India, you have certain rights over your personal data under the Digital Personal Data Protection Act, 2023. These rights include:

  • Right to Access: You have the right to obtain confirmation about what personal data of yours is being processed and how.
  • Right to Correction & Erasure: You have the right to request the correction of inaccurate or misleading personal data and the erasure of personal data that is no longer necessary for the purpose it was collected.
  • Right of Grievance Redressal: You have the right to a readily available means of grievance redressal.
  • Right to Nominate: You have the right to nominate an individual who can exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please contact our Grievance Officer using the details provided below.

8. Cookies and Tracking Technologies

We may use cookies and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

9. Children’s Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last Updated” date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us & Grievance Officer